We’d Love to Hear From You

Whether you’re struggling with a registration form, have feedback about our guides or simply want to say hi, we’re here to help. As a community‑run resource based in Makati, we value every message we receive. Getting in touch is easy and we aim to respond promptly.

Reach Out by Email

For general enquiries, corrections or collaboration requests, send us an email at [email protected]. We monitor our inbox daily (8 AM–6 PM Philippine time) and do our best to reply within one business day. Please include a short subject line and a clear description of your question so we can assist you efficiently. Do not attach personal identification documents or photos; we will never ask for sensitive information via email.

Talk to Us by Phone

If you need immediate help or prefer to speak to someone, call us at (02) 729 4888 during our office hours (Monday to Friday, 8 AM–6 PM). We answer calls in English and Filipino. For complex issues, we may ask you to follow up by email so we can send links and step‑by‑step instructions.

Visit or Write to Us

We operate from a small co‑working space in Makati:

• Address: Paseo De Roxas Ayala Center, Makati, Metro Manila 1228, Philippines

• City/Town: Makati

• State/Province: Metro Manila

• Country: Philippines

If you’d like to drop off a letter or meet the team (by appointment), please call ahead to schedule a time. We’re not a walk‑in service centre and cannot process SIM registration on your behalf, but we’re happy to answer questions and provide printed guides.

Online Contact Form

For convenience, you can also use the contact form on our website. The form asks for your name, email address, phone number and a brief message. We collect only the information necessary to respond to your enquiry, and we never share your details with third parties. Our team uses secure email and encrypted storage to protect your privacy.

How to Use the Form

1. Navigate to our Contact Us page on tm‑simregistration.ph and fill in your name and contact details.

2. Write your message clearly, including any specific error messages or steps you have already tried. The more detail you provide, the faster we can help.

3. Submit the form. You’ll receive an automatic confirmation email letting you know we’ve received your message.

4. Our team will review and respond within 24 hours during weekdays.

Frequently Asked Questions

Can you register my SIM card for me?

No. We are an independent information resource and cannot complete registrations on your behalf. We provide step‑by‑step instructions and troubleshooting tips so you can register your SIM yourself.

Do you charge for support?

Never. All our resources and assistance are free. We created this site to help Filipino TM users comply with the SIM Registration Act and stay connected.

Is my information safe?

Yes. We follow the principles of the Data Privacy Act of 2012 and collect only the data needed to answer your query. We do not store personal IDs, photos or other sensitive documents.

Our Promise

When you reach out to TM SIM Registration PH, you’re contacting real people who care. We may be a small team, but our commitment to helping our community is huge. Don’t hesitate to get in touch—your question might help us improve our guides and assist others facing the same issue.